Politique d’expédition

 

.

 

Last Updated: 16-Oct-2025

Welcome to Twenty Two! We understand that receiving your items quickly is important to you. As creators of handcrafted products, we pay special attention to the quality and customization of each order. We make every effort to process your order efficiently while ensuring the high level of quality that characterizes our products. Below are the details regarding our shipping policies, designed to ensure your complete satisfaction.

Shipping Options and Delivery Times:

  • Standard Free Shipping: Delivers within 14 business days.
  • Expedited Shipping: For faster delivery, expedited shipping is available at an additional cost, delivering within 7 business days.
  • International Shipping: We offer shipping to various international destinations. Delivery times vary based on location.

Shipping Costs: Shipping costs vary depending on the shipping destination and the size and weight of your order. The shipping cost will be calculated and displayed at checkout.

Order Processing: Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Orders placed on Saturdays, Sundays, or holidays will be processed on the next business day.

Tracking Your Order: Once your order is dispatched, we will send you a confirmation email with tracking information. You can track the progress of your shipment on our carrier’s website.

Address Changes: We are unable to change the shipping address once an order has been dispatched. Please ensure the correct shipping address is entered at checkout.

Shipping Restrictions:

  • We do not ship to P.O. Boxes or military addresses.
  • Certain items may have shipping restrictions, which will be noted on the product page.

Lost or Damaged Items: If your order arrives damaged or is lost in transit, please contact us immediately at sales@twentytwobrand.com. We will work with you to resolve the issue promptly.

Customs and Duties for International Shipping: For international orders, customs, tariffs, and additional taxes may apply. The recipient is responsible for these fees, which vary by country and are not included in your purchase price or shipping cost.

Customer Service: For any questions or concerns about your order or shipping, please contact us at sales@twentytwobrand.com.

Thank you for shopping with Twenty Two!